There is no cost for a service call during normal business hours. However, there is a fee for after-hours service calls. Please contact our Customer Service Center at (208) 362-7304 for details.
At least 24 hours in advance, please call our Customer Service Center at (208) 362-7304 and we will be happy to assist you with cancelling your appointment.
Our employees wear a uniform with our company name and logo, drive a branded vehicle, and also carry photo identification. If there is ever a question, call our office at (208) 362-7304 while the person, at your door, waits outside.
Please contact our Customer Service Center at (208) 362-7304 and we will be happy to arrange a service call.
At least 24 hours in advance, please call our Customer Service Center at (208) 362-7304 and we will be happy to assist you with rescheduling. Note that not all of our locations offer specific appointment times for service calls.
Please ensure that the meter and/or meter pit is easily accessible. This will save time and ensure the safety of our employees.